Tapper Verified

• 10roasts taken off sale past their date

Numbers as of 2 Nov, 7:07 AM

• We know who every roaster is

  Before a roaster can sell here, they give us their GST number or business PAN and their business address, and confirm their phone and email. Razorpay, who handles our payments, approves their account before they can be paid.

• A person reads every new coffee

  Before a new coffee goes on sale, someone at Tapper Brews reads what the roaster says about it: its name, where it is from, how it was grown and processed, and its certifications. Prices, stock and new roasts don't wait for us.

  If any of that changes later, we read it again before it goes live.

• We taste it

  Before a new roaster starts selling on Tapper Brews, our team brews and tastes their coffees. We check that each one tastes like the roaster's notes and isn't stale, flat or burnt. If it isn't right, we tell the roaster what we found, and they fix it before they go live.

• Every roast is dated

  Every roasted coffee shows the day it was roasted. A roast comes off sale on its own once it passes the window its roaster set, so nothing stale is offered to you.

  Freshest on sale now: roasted 5 days ago

• Reviews come from people who drank it

  Only a buyer whose order was delivered can rate a coffee, and a rating belongs to the roast they were sent. Ratings show once a roast has enough of them to mean something. Each review also asks whether the date on the bag matched the date we showed.

• When a roaster falls short

  • If we can't stand behind what a roaster says about a coffee, it doesn't go on sale, and we tell them what to fix.
  • If 2 buyers in 90 days say the roast date on their bag was wrong, our team is told and looks into it.
  • If a roaster turns down your order or doesn't accept it in time, it is cancelled and you get all your money back. You don't have to ask.

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